Managing Your Users

This folder contains every information regarding managing your users on Lendsqr

Managing a User's Profile
A user’s profile contains information about your user - this information is provided by the user while registering on the application or updating their prof...
Mon, 22 Aug, 2022 at 8:22 PM
Locating a User’s Profile Page
A user’s profile page can be located by following the steps below: Navigate to ‘Users’ on the side navigation pane Admin can ‘Filter by’; Email Phone n...
Mon, 22 Aug, 2022 at 8:23 PM
Understanding a User’s Profile Page
There are eight sections under a user’s profile page which are: General Details  Documents  Loans Transactions Savings Bank Details  Referrals Logs...
Mon, 22 Aug, 2022 at 8:29 PM
How to View Users General Details
The general details under a user’s profile page has three sub sections; Personal Information - This contains the user’s phone number, email address, gende...
Mon, 22 Aug, 2022 at 8:30 PM
How to View Users Loans
Navigate to ‘Loans' under a user’s profile; this gives a view of the user’s loan application history - due date, principal amount, amount due, tenor a...
Mon, 22 Aug, 2022 at 8:34 PM
Understanding Users Statuses
A user is a person who has downloaded and completed the registration process on your application.  There are two types of user statuses. A color code in...
Mon, 22 Aug, 2022 at 8:36 PM
How to View Users Documents
Navigate to ‘Documents’ under a user’s profile to view the user’s approved document(s) Click on the document to view it. Viewing a user’s appro...
Mon, 22 Aug, 2022 at 8:38 PM
How to View Users Transactions and Bank Details
User's transactions Navigate to ‘Transactions’ under a user’s profile Click on the transaction to view below details;  Transaction Information...
Sun, 28 Aug, 2022 at 7:32 PM
How to Manage Your Users Savings
User’s Savings Navigate to ‘Savings’ under a user’s profile Click on the savings to view below details;  Saver’s Details Savings Details Savi...
Mon, 22 Aug, 2022 at 8:42 PM
Understanding Users Referrals
User's referrals Navigate to ‘Referrals’ under a user’s profile. Click on any of the records displayed to view referee's profile.  V...
Mon, 22 Aug, 2022 at 8:42 PM