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A user’s profile contains information about your user - this information is provided by the user while registering on the application or updating their prof...

A user’s profile page can be located by following the steps below: Navigate to ‘Users’ on the side navigation pane Admin can ‘Filter by’; Email Phone n...

There are eight sections under a user’s profile page which are: General Details  Documents  Loans Transactions Savings Bank Details  Referrals Logs...

The general details under a user’s profile page has three sub sections; Personal Information - This contains the user’s phone number, email address, gende...

Navigate to ‘Loans' under a user’s profile; this gives a view of the user’s loan application history - due date, principal amount, amount due, tenor an...

A user is a person who has downloaded and completed the registration process on your application.  There are two types of user statuses. A color code in...

Navigate to ‘Documents’ under a user’s profile to view the user’s approved document(s) Click on the document to view it. Viewing a user’s appro...

User's transactions Navigate to ‘Transactions’ under a user’s profile Click on the transaction to view below details;  Transaction Information ...

User’s Savings Navigate to ‘Savings’ under a user’s profile Click on the savings to view below details;  Saver’s Details Savings Details Savi...

User's referrals Navigate to ‘Referrals’ under a user’s profile. Click on any of the records displayed to view referee's profile.  Vie...