Managing Your Users

This folder contains every information regarding managing your users on Lendsqr

Managing a Customer's Profile
A Customer’s profile contains information about your customer - this information is provided by the customer while registering on the application or updatin...
Thu, 11 Jan, 2024 at 10:50 PM
Locating a User’s Profile Page
A user’s profile page can be located by following the steps below: On your Lendsqr admin console side navigation, navigate to the "Customers’ sub-tab...
Sat, 2 Mar, 2024 at 11:36 PM
Understanding a Customer’s Profile Page
There are eight sections under a Customer’s profile page which are: General Details  Bank Details Transactions Documents  Logs Loans Savings Referr...
Thu, 11 Jan, 2024 at 11:05 PM
How to View Users General Details
The general details under a user’s profile page has three sub sections; Personal Information - This contains the user’s phone number, email address, gende...
Fri, 26 Jan, 2024 at 4:10 PM
How to View Users Loans
Filter for the desired customer on the "Customer' sub-tab under the "Customer management" tab in the Lendsqr admin console.  On the cus...
Sat, 2 Mar, 2024 at 10:50 PM
Understanding Users Statuses
A user is a person who has downloaded and completed the registration process on your application.  There are two types of user statuses. A color code in...
Mon, 22 Aug, 2022 at 8:36 PM
How to View Customers Documents
Navigate to ‘Documents’ under a customer’s profile to view the customer’s uploaded documents and their status. Click on the document to view it. ...
Mon, 15 Jan, 2024 at 9:00 AM
How to View Users Transactions and Bank Details
User's transactions Navigate to ‘Transactions’ under a user’s profile Click on the transaction to view below details;  Transaction Information ...
Fri, 26 Jan, 2024 at 4:22 PM
How to Manage Your Users Savings
User’s Savings Navigate to ‘Savings’ tab under the customer's profile Click on the savings to view below details;  Saver’s Details Savings D...
Wed, 24 Jan, 2024 at 7:15 AM
Understanding Users Referrals
User's referrals Navigate to ‘Referrals’ under a user’s profile. Click on any of the records displayed to view referee's profile.  Vie...
Mon, 15 Jan, 2024 at 9:16 AM