lendsqr

Overview 9

• What is Lendsqr?
• In which countries does Lendsqr operate?
• What product does Lendsqr offer?
• Does Lendsqr give out loans?
• Does Lendsqr have a Core Banking Application (CBA)?

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General 22

• Who is a lender?
• Who is a borrower?
• Can I be a lender?
• How much does Lendsqr charge for services?
• How do I change the logo on my web app?

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Settlement 4

• How can a lender view their settlement account?
• How can we move money from settlement account to disbursement account, for our customer to be able to withdraw?
• What is the difference between settlement and disbursement account?
• When do I get settled as a lender?

Loans 25

• Can a user delete their card from the app?
• Can I disburse loans to user's bank account directly?
• Can I prequalify customers for loan?
• Can my users apply for loans outside Nigeria?
• Can user take a loan without a card?

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Transactions 10

• Can you debit accounts tied to a BVN?
• Can you debit an account with Remita direct debit?
• How do I fund my disbursement account?
• How to view service balance and disbursement account balance?
• What is direct debit?

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Administrative 15

• Can I change my Organization name?
• Can I create custom roles for my staff?
• Can I edit my organization profile?
• Can Lendsqr assist in getting a lending license?
• Can my support team get training from the Lendsqr support team, on managing users on my platform?

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Mobile app 3

• Can my app read the SMS of my user's phone?
• What is the minimum Android requirement for my app?
• Why can't my users see my app within the Google Play Store

Decision models and data 11

• Can I export my data?
• How do I create a new decision model?
• How do I use Loci for decision model?
• How does Karma work?
• How Oraculi SMS SDK Works

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Product 0

Managing users and customers 5

• Can my user use another country's KYC?
• Do you report data to credit bureau?
• How can I activate a user?
• How can I deactivate a user?
• Why is location required for my user?

API 2

• Can I integrate my services into Lendsqr?
• Does lendsqr offer API services?

Remita 29

• What is Remita direct debit?
• Who are those entitled to use Remita Direct Debit?
• Can I use direct debit to pay for a loan before it is due date?
• Does using direct debit stop users from being charged from their cards?
• How do I as a lender sign up for direct debit?

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Managing Your Organization 2

• Signing Up On Lendsqr
• Understanding The Dashboard

Managing Preferences 14

• How to Manage Your Organization Profile
• How to Edit Your Profile Details
• How to View Your Support Channel Details
• How to Edit Your Support Channel Details
• What are Organization Documents?

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Roles, Teams and Permissions 6

• Understanding the Default Roles on Lendsqr
• How to Add New Roles for Your Team Members
• How to Add a Team Member
• How to Delete a Team Member
• What are Permissions?

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Configuring Your Loan Products 6

• How to Create a Loan Product
• How to Edit an Existing Loan Product
• How to Edit a Product Attribute
• How to Activate/Deactivate a Loan Product
• Activating Third Party Disbursement for your Loan Product

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Reviewing and Approving User's Loan Requests 6

• Understanding a User’s Loan Profile
• Understanding a User's Decision Data
• Approving and Declining a Loan Request
• The Oraculi Section of a User’s Decision Data
• Understanding Loan Statuses

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Managing Fees 0

Managing guarantors 2

• How to View and Manage Guarantor’s Details
• Activating a Guarantor Requirement for Your Loan Product

Savings and investment 1

• Checking For a User’s Savings

Savings products 3

• How to Create a Savings Product
• How to Edit a Savings Product
• How to Activate and Deactivate a Savings Product

Managing Active and Due Loans 5

• Locating a User’s Loan
• Modifying a Loan
• Updating a Loan Status
• Repaying a User's Loan
• How to Reverse a Loan

Lendsqr Manual Loan Booking 3

• Introduction to Manual Loan Booking
• How to Book a Loan Manually For a Customer
• How to Create a New Customer Before Booking a Loan Request

Managing Beneficiaries 2

• Creating a Beneficiary on Pecunia
• Managing Beneficiaries Details on Pecunia

Getting started 0

Team management 0

Tier management 0

Organization Settings 0

Managing Your Users 12

• Managing a User's Profile
• Locating a User’s Profile Page
• Understanding a User’s Profile Page
• How to View Users General Details
• How to View Users Loans

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Documents and KYC 5

• Introduction to KYC
• Approving or Declining a User's Document
• Viewing a User's Approved Document
• How To Use Tiers To Manage Customer KYC
• How to Set Up Social Login on your Customer Web App

Whitelisting a User 4

• What is a Whitelist?
• Creating a Single Whitelist Entry
• Creating Multiple Whitelists Entries
• How to Update or Delete a Whitelist

Blacklisting a User 3

• What is Karma?
• How to Blacklist a Borrower
• How to Manually Add and Check for an Identity in Karma

Introduction to Decision Models 4

• What are Decision Models?
• Understanding the Decision Model Language
• What are Oraculi Decision Model Settings?
• What are Offer Settings?

Configuring your Oraculi Decision Model Settings 0

Creating a New Decision Model 2

• Creating a New Model From Scratch
• Duplicating an Existing Model

Modifying a Decision Model 3

• Modifying a Decision Model and its Settings
• Modifying Decision Settings
• Modifying a Decision Module

Linking Decision Models and loan products 1

• Mapping a Decision Model to a Loan Product

Working with Reports on Pecunia 3

• Understanding Loan Reports
• Viewing a Report on Pecunia
• Understanding Savings and Transactions Reports

Fraud 0

Monitoring 3

• Introduction to Audit Logs on Pecunia
• Monitoring User's activities
• How To Allow Only Users From Specific Locations On Your Platform

Glossary 0

Products 2

• Loan Products
• Saving Products

Payments 4

• Understanding Transaction Statuses
• What are Settlements?
• Settlement and Reconciliation
• Managing Settlements

Integrations 0

Accounts 5

• Understanding Your Service Account
• The Nuntius Disbursement account
• How to Transact with Your Disbursement Account
• Understanding Your Disbursement Dashboard
• How To Withdraw From Your Disbursement Account

Core banking applications 0

External decision services 0

Loan Requests Reviews and Approval 0

Customer Supports 0

Chargebacks 0

Fraud and Suspicious Activities Monitoring 0

Data Dictionary 1

• Users