A user’s profile page can be located by following the steps below:
- Navigate to ‘Users’ on the side navigation pane
- Admin can ‘Filter by’;
- Phone number
- Click on ‘Filter’
Filtering using email, BVN or Phone number takes you directly to that user’s profile as no two users can have the same email address.
Filtering by Status - has two options; active and inactive. Selecting active provides a list of all active users on the platform while inactive provides a list of all inactive users.