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A user’s profile page can be located by following the steps below:

1. Navigate to ‘Users’ on the side navigation pane
2. Admin can ‘Filter by’;
   • Email
   • Phone number
   • BVN
3. Click on ‘Filter’

• Filtering using email, BVN or Phone number takes you directly to that user’s profile as no two users can have the same email address. 

• Filtering by Status - has two options; active and inactive. Selecting active provides a list of all active users on the platform while inactive provides a list of all inactive users.