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Managing Customers and Borrowers
Managing Your Users
Managing a User's Profile
Locating a User’s Profile Page
Understanding a User’s Profile Page
How to View Users General Details
How to View Users Loans
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Documents and KYC
Introduction to KYC
Approving or Declining a User's Document
Viewing a User's Approved Document
How To Use Tiers To Manage Customer KYC
How to Set Up Social Login on your Customer Web App
Whitelisting a User
What is a Whitelist?
Creating a Single Whitelist Entry
Creating Multiple Whitelists Entries
How to Update or Delete a Whitelist
Blacklisting a User
What is Karma?
How to Blacklist a Borrower
How to Manually Add and Check for an Identity in Karma
FAQs on User Management
How can I deactivate a user?
How can I activate a user?
Why is the image of my user's BVN empty?
Can my user use another country's KYC?
Why is location required for my user?
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Help Desk Software