FAQs for General Inquiry

Answers to general frequency asked questions

Why is next of kin required?
The next of kin refers to a user's closest living relation. This is required in a case where a user passes on, this will assist in determining who has t...
Sat, 4 Jun, 2022 at 1:52 PM
Do you report data to credit bureaus?
Part of the services that Lendsqr provides to its lenders include the automated reporting of credit data to credit bureau. A lender does not need to do anyt...
Sat, 4 Jun, 2022 at 1:58 PM
Do I need to be computer savvy to use Lendsqr services?
Lendsqr services do not require lenders to possess software development or computer expertise; a basic understanding of web applications is sufficient.  Ho...
Wed, 12 Jul, 2023 at 6:49 PM
Can I get a demo of the Lendsqr platform?
The Lendsqr platform is easy for any lender to start using in minutes. But there are times you need a "guided tour" or a demo. You can easily requ...
Wed, 21 Jun, 2023 at 9:37 AM
Can my organization get a custom credit scoring model?
Lendsqr offers credit scoring models tailored to an organization's/individual’s business model, choices, and requirements. Also, there are template ...
Sat, 4 Jun, 2022 at 2:39 PM
How do I download my users data from Lendsqr?
To download your users data, kindly follow the process below: Login to the Lendsqr admin console Scroll down on the side menu and click on Reports Click...
Sat, 2 Mar, 2024 at 10:54 PM
What does the reports contain?
Reports are data that we make available to lenders for the purpose of reporting, analytics, audit etc. There are different reports that we make available to...
Sat, 2 Mar, 2024 at 11:03 PM
How do I know users that their loan is past due on my platform?
Past due loans are loans that should have been paid or should be in good standing as of a particular day. For example, if a loan should have been completely...
Sat, 2 Mar, 2024 at 10:44 PM
How do I know users activities on my app?
There are two ways to view activity Logs on the Lendsqr admin console. There are: Audit logs which is a log of all system activities performed by your a...
Sat, 2 Mar, 2024 at 9:24 PM
Do KYC documents affect user tier?
Every Lendsqr lender is able to configure their KYC tiering for their customers. Typically, when a new user signs up to any of the Lendsqr lender apps, the ...
Thu, 2 Jun, 2022 at 3:21 PM