A full list of all Lendsqr products updates – from big improvements to obscure bug fixes – updated weekly. Made possible by your ideas and bug reports. Thank you!


July 25, 2024

  • We have introduced USSD as a channel for Nano loans and sign-ups! Here’s what’s new:
    • Your customers can now access Nano loans without needing smartphones or internet, reaching users with basic phones like the Nokia 3310.
    • Your new users can sign up by dialing your USSD code. Their phone numbers retrieve and verify their NIN against their BVN for secure KYC.
    • Your users can now view and apply for USSD loan products by following prompts. Eligibility is checked using Karma, Credit Bureau, Loci, and Scoring.
    • After sign-up, users set up direct debit mandates for loan repayments, eliminating the need for debit cards. USSD users can also access services via web or mobile apps.
    • Lendsqr has streamlined the integration process for easy setup. You can learn more here or send an email to growth@lendsqr.com


  • We have optimized the positions of some menus and modules in the admin console to enhance navigation and increase workflow efficiency for managing your lending business. Here are the changes:
    • Whitelist: Moved from Customer Management to Loan Management.
    • Direct Debit: Moved from Loan Management to Customer Management.
    • Offer Letter : Moved from the Preferences section to Product Management.


  • You can now download your whitelists or prequalified users directly from the Reports page on the admin console. To access this, please follow these steps:

    1. Navigate to the Reports Section: In the admin console, locate and click on Reports from the side navigation bar. This will take you to the Reports page.

    2. Select the Desired Report: On the Reports page, you will find various report options. Choose the report titled Whitelisted or prequalified borrowers to view the relevant data.

    3. Download the Report: Once you have selected the report, locate the download option. You can then export the data in your preferred format for further use or analysis.


July 18, 2024

  • We have enhanced the customer fees feature on the admin console, allowing you to set up fees specifically for bill payments. With this new capability, you can define and manage the fees that will be applied to your customers' bill payments. Whether you need to implement a small processing fee or a more substantial service charge, our system provides the flexibility to customize these fees according to your business needs. Learn more.


July 11, 2024

  • We have now fixed the payment schedules and repayment breakdown for loans utilizing the "reducing balance" means of repayment. While the Equated Monthly Installments (EMI) remain equal, the interest component is larger in the initial repayments and gradually reduces over time compared to the principal amount. Learn more


July 4, 2024

  • We’ve introduced the option for you to delete your accounts on Adjutor.❌ Please note, account deletion is irreversible and you won’t be able to recover your accounts once deleted. To do this, kindly follow the steps below: 
    • Login to Adjutor.
    • Click on the Profile icon at the top right corner of the screen.
    • Scroll down and click on “Delete Organization”.
    • Confirm account deletion and follow the prompts to complete the process.

                Note: You need to have 2FA activated to delete your account.


June 27, 2024

  • We have heard your feedback on Kolo recently and have worked to provide you with more accurate account balance updates when sending your weekly balance update. Previously, the updates provided were based on your last login to the platform. Now, you can be assured that you are getting accurate updates even if you haven't logged into the app for a while. Find out what is new on Kolo!


  • You can now configure how long you want to cache Credit Bureau data for your customers, so you don't have to check the Credit Bureau every single time a customer applies for a loan. This feature has been implemented to help save costs for your business.


  • We have implemented a new feature where you can request a fixed, percentage, or hybrid equity contribution from your customers before disbursing a loan. This is to ensure that the customer has a vested interest in the success of the loan, thereby reducing the risk for both you and the borrower. This equity contribution helps to align the incentives of you and your customer, encouraging more responsible borrowing and repayment behavior. Additionally, it provides a cushion in case of default, helping to mitigate potential losses. This feature allows for greater flexibility in structuring your loan products, catering to different business models and customer needs.

    To configure an equity contribution, follow these steps:

    1. Login to the admin console.

    2. Navigate to Loan Products under Product Management.

    3. Create a new loan product or update an existing one.

    4. While creating or updating a product, click on "Create a new Fee" under the Fees section.

    5. In the resulting modal, select "Equity Contribution" and enter the required details (e.g., name, amount, charge type, etc.).

    6. Click on "Create Fee" and close the modal.

    7. Toggle the new equity contribution you just created to turn it on for the loan product.

    8. Save your changes by creating/updating the loan product.


           How to configure equity contribution on your loan product


  • You can now configure email verification for your users directly from the admin console. Every lender wants to ensure that the details provided by their customers, especially their emails and phone numbers, are correct. Email verification is the best way to achieve this. To configure email verification, follow these steps:
    1. Log in to the admin console.
    2. Click on the settings icon at the top right corner of your screen.
    3. Click on "System configurations" on the "Preferences" page.
    4. Select "Organization settings" from the resulting page.
    5. Scroll down and select the last page "3" in the pagination at the bottom.
    6. Edit the setting "Require Email Verification."
    7. Mark the checkbox to set this to true.
    8. Click "Create".


Learn more


June 20, 2024

  • Whether you are creating mandates from the admin console or through our API on Adjutor, you will not be able to create a mandate for an amount less than N1,000. Additionally, only mandate schedule transactions with amounts greater than N1,000 will be processed. This minimum threshold has been implemented to ensure that all costs to providers are considered during a debit transaction, thereby maintaining the efficiency and sustainability of our financial operations.


June 13, 2024

  • We have recently updated the pricing for creating mandates using our Direct Debit API from Adjutor. For every successful mandate created, your Adjutor wallet will be debited a fee of N100. Should you have any questions or concerns, please reach out to us at support@lendsqr.com. 


  • You can now upload .pdf and .docx files as proof for various KYC requirements on Adjutor. This new update makes it easier for you to submit necessary documents and comply with regulatory standards in whatever format they are in, ensuring a smoother and more user-friendly experience. Complete your KYC today!



June 6, 2024

  • We launched a new disbursement flow this week that streamlines the entire loan disbursement process. This flow optimizes the process and reduces the risk of a failed loan disbursement or a disbursement not received by your customer. All loan disbursements, regardless of the channel (wallet, bank, or third-party), will now pass through your customer's wallet first before going to other parties.


May 30, 2024

  •  Liens are often created when transactions encounter issues and blocking funds. But these liens can also be a source of frustration for your customers and you. With our new feature that enables you to delete liens from your admin console, you can now resolve all transaction issues regarding liens easily.  To learn more, check out our help content on how you can delete a lien.


  • The Lendsqr admin console now has an Android version that is available for download on the Google Play Store. You can now access all of Lendsqr’s features directly from your mobile device and manage your lending operations on the go. Whether you're at the office or out in the field, all the features and functionalities of the web console are now accessible from your smartphone or tablet.  Download the app today!


  • We have now added the 'search' filter across all tables in the admin console, enabling you to quickly find and access details about your loan business more easily and faster. This enhancement is part of our ongoing commitment to improve your experience and streamline your workflow



May 23, 2024


  • Your new customers now land on the dashboard once they complete their onboarding on your web app. This means that your customers can start using the core features and functionalities of your app right away without having to navigate through multiple steps or menus.


  • We have optimized loan repayment in your admin console that allows you to manually trigger loan repayments from your customer's wallets, cards, or direct debit even before the due date of the loan. This helps you reduce the risk of your loans not getting repaid early or at all. To trigger manual loan repayment:
    • Navigate to the Loans section on your admin console 
    • Select the loan you would like to trigger manual repayment for.
    • Click on the more options icon beside the "Send Message" button.
    • Select "Trigger manual loan repayment"
    • Complete the fields in the modal (Please note that selecting "external" assumes the amount has been paid through transfers or cash to you personally and will not trigger repayment).


May 16, 2024



  • We have introduced a new feature that allows you to update your customers' details directly from your admin console. Now, you can modify your customers' information to ensure accurate record-keeping and make managing your records even easier. To edit a customer’s details:

    • Navigate to the "Customers" section on your admin console.

    • Click on the customer whose details you want to edit.

    • Click on the "More options" icon next to "Send message."

    • Select "Edit customer details."

    • Edit the necessary details.

    • Save and submit the form.

 

  • You can now download documents submitted by your customers during their loan application process from your admin console. To do this, simply follow the below steps:

    • Open the customer's document you want to download

    • You should see a Download button next to the document 

    • Click on "Download."

    • Right-click on the opened document.

    • Select "Save Image" to download it to your device.


May 9, 2024

  • Your customers can now view and contact their account managers from your web app 24/7. To check this out, simply follow the below steps:
    • Login to your customers' web app 
    • Click on the dropdown next to your name.
    • Select "Settings."
    • Click on "Support" on the left side of your screen.
    • You should see the account manager details just below the contact us information.


April 25, 2024

  • Kolo has been upgraded with new features to make your financial management more efficient, secure, and streamlined. Here’s what’s new:
    • By adding an email address as a data source, you can now retrieve all bank accounts linked to that email. This will instantly update your Kolo account with all linked bank accounts, their transactions, and respective balances.
    • To ensure the security of your account and confirm your eligibility to use our services, you need to verify your phone number. If you haven’t done so yet, you’ll see a banner at the top of your screen guiding you through the process.
    • You can now link your Sterling Bank, FCMB, and Globus Bank accounts to your Kolo account. This allows you to easily view the account balance and transactions associated with these accounts.
    • Kolo now supports the addition of domiciliary accounts and other foreign currency accounts. Once added, you can immediately view the account balance and related transactions.
    • You can now download transaction receipts directly from Kolo. Regardless of the transaction type, if it’s recorded in your Kolo account, you can easily share your transaction receipt.


                 Try Kolo today!


  •  We’ve introduced the option for you to delete your accounts on the admin console.❌ Please note, account deletion is irreversible and you won’t be able to recover your accounts once deleted. Find out more


  • The reports page on the admin console has had a makeover! Reports are now neatly organized into categories, and you can easily search for specific reports by typing in keywords and filtering by category. Take a look at the updated reports page.


  • When was the last time you visited Adjutor's website? If it's been a while, get ready for a surprise! Adjutor, our API service's website has undergone a redesign to make navigation more intuitive and easier for you. Take a look at the newly redesigned Adjutor website


April 18, 2024

  • We’ve made some key changes to our Debit API services to improve the experience you provide for your customers. Here's what's new:
    • Previously, upon mandate creation using our API services, Lendsqr would automatically send an email to your customers, outlining the necessary steps for activating their mandates. However, in order to provide you with a higher level of personalization, we have discontinued this action. Now, you have the freedom to customize your emails and communicate with your customers as you see fit
    • When you use our direct debit APIs to create a mandate, we will no longer generate schedules automatically. This means that you now have full control over schedules associated with mandates. Instead of automatic schedule creation upon mandate setup, you can now customize and manage schedules according to your specific business needs and preferences. You may even just create a mandate with no schedules.

      Try the direct debit API today!

       

  • With Kolo, you can now conveniently retrieve all bank accounts linked to a single email address at once. Kolo, a new project freshly developed by Lendsqr Labs, is capable of fetching recent transactions, corresponding account balances, and more from all bank accounts associated with your email.

    Here is how you can link your email to retrieve your bank accounts:


  • New "Balance Before" and "Balance After" columns have been incorporated into the disbursement transactions table on the Lendsqr admin console's disbursement transactions page. With these additions, you can now track your transaction history along with the corresponding balances before and after each transaction. Check this out today!


April 11, 2024

  • We've updated the date selector on your customers' web app to streamline the process of entering dates. Now, customers have the option to manually input dates, in addition to utilizing the calendar feature available across all pages.


  • A new feature has been introduced to the user interface of your customers' web app for loan applications. Detailed descriptions of the required documents are now provided at the document upload stage, ensuring that customers are well-informed about the specific documents needed.


  • We've optimized the onboarding experience for Adjutor, our API service. This includes addressing various issues to enhance intuitiveness and fixing the email verification bug. Signing up for Adjutor is now a smoother process.Sign up today!


March 28, 2024

  • The loan repayment process has been made better for your customers. This new update combines the convenience of manual loan repayments with the efficiency of mandates. Your users now have the option to manually repay their loans before the due date, all while seamlessly triggering the mandate process.


  • We have made some new enhancements to make subscribing to Lendsqr’s features better which gives you greater control and flexibility over your subscription. These enhancements make upgrade and downgrade of your access to Lendsqr's features easier than ever. There has also been an addition of a quarterly billing cycle in addition to the monthly and yearly options. The yearly options offers a 20% discount. Additionally, you now have control on when your new subscription should take effect whether immediately or until after your current subscription expires. Subscribe today and elevate your lending experience!

           

  • Adjutor API, one of our products, now offers direct debit capabilities. This means you can integrate the Adjutor API into your systems for direct debit operations, enhancing your lending business. Click here to start your journey with Adjutor.


March 14, 2024

  • As part of our ongoing efforts to facilitate direct debit transactions, we've introduced a new feature that lets lenders make e-mandate creation a part of the user onboarding process. With this new addition, mandates can now be created for every bank account added to a user profile during the onboarding process. This ensures that you can seamlessly collect payments without delays and that all user bank accounts can be utilized for payments. To learn more about how you can opt in for this feat, click here.


  • We have implemented proactive mandate activation reminders. Now, customers will receive daily email and SMS reminders each day until the 7-day mandate expiry deadline. These reminders will include clear instructions on what needs to be done and the deadline for activation. This will minimizing the risk of mandates expiring and maximize transaction efficiency.
     

February 22, 2024

  • We introduced OTP Verification for enhanced security on Lendsqr. Now every lender without a verified phone number on the admin console will now be required to verify their phone number after logging in to the platform. This is to ensure your security as well as ours.


  • We've added a new setting which allows you as a Super Admin to require 2-Factor Authentication (2FA) from your team members. With this new setting, team members without 2FA will be unable to perform any actions, bolstering account protection against unauthorized access. 

            

          How to enable this setting

  1. Navigate to the Preferences page by clicking on the settings icon at the top right of your screen 
  2. Click on system configurations under system settings
  3. Click on Organization settings in the second page of system configurations or Click here to go the setting.
  4. Edit the Require 2FA setting and check the box.


  • In case of lost 2FA access, lenders now have the ability to recover their accounts seamlessly using recovery codes. In order to generate recovery codes, you need to deactivate your 2FA and then activate again. In the last stage of activation, click the download button to get your recovery codes. Generate your recovery codes now!


February 1, 2024

  • We introduced One-Time Passwords (OTP) to your customers' accounts on your web app to validate their transactions. Your customers' will now enjoy heightened security when performing transactions providing a worry free-lending experience for you and your customers.


  • Our direct debit system has a new addition, E-Mandate, which allows your customers' to activate their mandates without having to wait for bank officers to approve the mandates. Activate direct debit now!


  • We have implemented a separation of permissions for loan bookings. You can now give distinct access for just loan bookings to your team members while maintaining control over sensitive operations. 


January 22, 2024


  • The redesigned admin console comes with improved functionality and a user-friendly interface, aimed at providing you with a more efficient and seamless experience.


  • We have ensured a smooth transition process, and your existing login credentials will remain the same. Your data and settings will also be seamlessly transferred to the new console. Sign in now