To blacklist a borrower, follow the steps below:
Navigate to the “Users” tab under Customers
On the users page, you can filter for a user. Click on “Filter By“ to get all the options available to filter by. You can filter by email, phone number, bank verification number etc.
After filtering for a user, you will then click on the row of the user you wish to view their details.
4. On the user details page, on the top-right corner of the page is a “blacklist User“ button.
5. Clicking the button pops up a modal. You give your reason for blacklisting the user and click on the blacklist button.
6. Voila! You just blacklisted your first user
Watch this video to learn how to blacklist a user on your platform