FAQs about Lendsqr Payments

Frequently asked questions about how Lendsqr manages payments and transfers for lenders.

What is a loan amount multiple?
This is the amount set by the lender a multiple of the original loan amount, to cover potential charges associated with defaulting or late payment by the bo...
Wed, 12 Jul, 2023 at 7:35 PM
Can a borrower re-use a mandate?
Yes, a borrower can re-use a mandate by selecting the already existing mandate while applying for a new loan.
Tue, 16 Aug, 2022 at 9:44 PM
Can a guarantor re-use a mandate?
No, a guarantor can not re-use a mandate as each loan is tied to a unique guarantor mandate.
Tue, 16 Aug, 2022 at 9:44 PM
How long do mandates last?
An active mandate can last for as long as the user specifies or configured by the lender.
Tue, 16 Aug, 2022 at 9:45 PM
When do you stop attempting to charge a user for a loan attached to a mandate?
We keep trying to charge the user’s account for as long as the mandate is active or the loan is repaid; whichever comes first.
Tue, 16 Aug, 2022 at 9:45 PM
How many times does Remita attempt to charge a user in a day?
Remita attempts to charge a user’s bank account via the debit instruction three to four times a day.
Tue, 16 Aug, 2022 at 9:45 PM
How many times can a mandate be used?
A mandate can be used many times as far as it is still active.
Tue, 16 Aug, 2022 at 9:46 PM
Can a user use a mandate having a lower amount for a loan with a higher amount?
No, users can only take a loan that falls within the range of the mandate they wish to use. If a user would like to take a higher amount of loan, they will ...
Tue, 16 Aug, 2022 at 9:46 PM
How do I activate my mandate?
To activate a mandate the user or guarantor have to follow the steps below: Download the mandate form Sign the mandate form Take the signed form to...
Tue, 16 Aug, 2022 at 9:48 PM
When do guarantors get charged?
Guarantors get charged when a borrower defaults in paying back a loan and the system is not able to charge the borrower.
Tue, 16 Aug, 2022 at 9:48 PM