Configurable services are workflows defined by the lender, allowing borrowers to request specific services. These services could include rent reporting, utility bill payments, insurance requests, or other custom services provided by the lender.
Lenders can define the type of service, set conditions, and outline the process for service completion, enabling flexible lending solutions tailored to borrower needs.
Each service can be customized based on lender preferences with structured workflows that determine borrower interactions, data collection, and approval management.
To create a configurable service, the following details are needed:
Configurable Service Details:
- Service Name: The name of the service offered to customers.
- Service Description: A short description of the service.
- Approval Type: Manual or automatic approval type to be executed when a request is made.
- Charge Timing: When service fees are charged — either immediately after submission or upon approval.
- Service Status: Controls the visibility of the service to users on the web app. When active, users can view the service.
Configurable Service Subscription Details:
- Require Subscription:Enabling this activates a subscription fee for the service, requiring two values:
- Subscription Tenor: Duration of the subscription.
- Maximum Subscriptions: The maximum number of times this subscription can be charged.
- Amount: If the amount to be collected is specified, enter the value in your currency.
Form Actions:
Configure or add additional details and set when a verification email is sent. You can choose to send the email after submission or after approval.
Form Data:
This refers to the configurable service form that collects responses from customers to review and approve their service requests. This data is structured in JSON logic format. For more details, email support@lendsqr.com.
Fees:
This allows you to configure additional fees for your configurable service.
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>> Creating a configurable service within the admin console (coming soon)