If your organization uses direct debit for payments, you may want to require new users to provide a direct debit mandate when signing up. 


This ensures you have the authorization to debit their account for any charges, and they wouldn’t need to do this again when requesting for a loan 


Here are the steps to enable this requirement in the Lendsqr app:


  1. Log into your Lendsqr admin console and navigate to the Preferences


  1. Click on System Configurations.


  1. Select Organization Settings from the options that appear.

              


  1. Click the setting labeled Require Direct Debit Mandate During Onboarding.

             


  1. This will open up the setting's value, which is a JSON object: {"require_mandate":true,"mandate_amount": 1000000}


  1. Change the value of "require_mandate" from false to true by modifying the text to: {"require_mandate":true,"mandate_amount": 1000000}


  1. You can also edit the amount at your discretion,the "mandate_amount" value specifies the maximum amount that can be debited with the mandate.


  1. Click "Create" to save the new setting value.


  1. Click "Close" to exit the modal.


With this configuration updated, any new users signing up will have their mandate automatically set up as they onboard to borrow from you..


Requiring the mandate upfront makes payments convenient and provides your organization with proper authorization to debit user accounts for any loan repayment. 


Be sure to make users aware of this requirement during the sign up process.