Direct debit mandates offer flexibility by enabling you to supplement existing schedules within a signed mandate. This feature is particularly useful when you need to collect payments on specific dates as circumstances dictate.

To incorporate a payment schedule into an established mandate, follow these steps:

  1. Navigate to Direct debits on the side menu, under the Loan Management grouping.

  2. Click on a created mandate to create a new schedule for.

  1. Click the New Schedule button

  1. Fill in the details of the new schedule

  2. Click the Continue button

  1. The new schedule will be added to the mandate on success