To book a loan manually for any customer using the offline loan channel, follow the steps below:
Navigate to either the customers, Loans or Loan Requests pages on Pecunia
Select the “Book New Loan” button on the page
Enter all the details of the existing customer per what has been provided to you by the customer and click on the “Book New Loan” button to create the loan request.
Proceed to the Loan requests page on Pecunia to approve the request. This system works well for teams with a 2-step approval process whereon
Data collected for loan booking
The customer’s phone number as provided
The specific loan amount you’re booking for the customer. Must fall within the specified amount range for the loan product
The specific loan duration for the loan you are booking for this customer. Must fall within the specified tenor range for the loan product
The offline loan product you created
Where the money should be sent to after approving the loan.
Choose the bank option if the customer has no app and the money would be disbursed directly to their bank account.
The reason the customer is requesting for the loan
The customer’s marital status.
Number of dependents
The number of children the customer has
Type of residence
The type of residence the customer lives in.
Their rented apartment
with their parents
The level of educational attainment the customer possesses
Sector of employment
The sector of employment the customer works in.
The current employment category which the customer’s work falls under
Local government: Public
Monthly Net Income
The customer’s income
The current employment status of the customer
Work start date
The date the customer started working with their current employer.
Work email address
The customer’s official email address, if they have one.
The customer’s current place of employment