To locate a user’s loan,

  • Navigate to the “Loans” tab under the “Customers” section of your Pecunia dashboard.
  • Click on the “Filter By” Button which will display different fields to filter for the user you are looking for.
  • Enter the desired field (email, phone number or BVN) and click on the “Filter” button. This will display all approved loans of the user. Select the loan that applies.

Locating a user’s loan