How to create new users on Lendsqr when booking manual loans. : lendsqr

To create a new customer before booking a loan request, follow the steps below:

Navigate to either the "Customers", "Loans" or "Loan Requests" sub-tabs on the Lendsqr Admin console.
Click the “Book New Loan” button on the page
Enter the BVN of the customer you wish to create the loan for. The system validates the number and checks if the customer exists on your platform. If the customer does not, you will see the option to create a customer.
Select the option to create a customer and enter all relevant customer details. These details are similar to what the customer would have submitted if they were onboarding via the app.
After entering all relevant details (see data collected for customer creation below), click on the “Create customer” button. This will automatically create a customer and send them a welcome email
You can then proceed to click the “Book loan” button to book a new loan for the customer you have created. See how to book loan manually for a customer to book a loan for a customer.

To create a loan offline for a customer, you will need to ensure the following data are collected from the customer.

Most of these data will however be fetched from the records associated with their Bank Verification Number (BVN).

Data	Description
Customer passport image	This should be a clear passport photograph of the customer similar to the selfie upload done during onboarding. The image size should be less than 20 MB.
Phone number	The customer’s phone number iin 080x xxx xxxx format.
Email	The customer’s valid email address
BVN	The customer’s BVN. Please note we also check if this BVN has been submitted on the platform as well. If this is the case, you would be required to
Phone number on BVN	The phone number assigned to the customer’s BVN in 080x xxx xxxx format. This would be used to validate their ownership of the BVN they provided
Date of Birth (DOB)	The customer’s DOB. This would be used to validate their ownership of the BVN they provided
Address	The customer’s street address
City	The city where the customer resides
State	The state where the customer resides
LGA	The local government where the customer resides
Account Number	The customer’s main bank account number
Bank	The customer’s bank
Documents	All documents you require the customer to provide for review before giving them a loan. Please note that it is important to provide all these documents beforehand as you would not be able to reupload them after creating the customer.

Next: Activating a user after manual creation