lendsqr

Getting Started with the Lendsqr admin console 3

• Signing Up On Lendsqr
• Understanding The Dashboard
• Welcome to Lendsqr!

Roles, Teams and Permissions 15

• Understanding the default roles on the Lendsqr admin console
• How to add new roles for your team members
• How to add a team member
• How to delete a team member
• What are permissions?

View all 15

FAQs on Getting Started with Lendsqr 15

• What is Lendsqr?
• In which countries does Lendsqr operate?
• What product does Lendsqr offer?
• Does Lendsqr give out loans?
• Does Lendsqr have a Core Banking Application (CBA)?

View all 15

Configuring Your Loan Products 25

• How to Create a Loan Product
• How to Edit an Existing Loan Product
• How to edit a Loan Product Attributes
• How to Activate/Deactivate a Loan Product
• Activating Third Party Disbursement for your Loan Product

View all 25

Reviewing and Approving User's Loan Requests 11

• Understanding a User’s Loan Profile
• Understanding a User's Decision Data
• Approving and Declining a Loan Request
• How to Modify the Schedule of a Loan Request
• The Oraculi Section of a User’s Decision Data

View all 11

Managing Fees 3

• How to create a new fee for your loan product
• Configuring subscription on your loan product
• How to view and edit penalties calculation on your loans

Managing Guarantors 3

• How to View and Manage Guarantor’s Details
• Activating a Guarantor Requirement for Your Loan Product
• How to Turn Off Payment Methods for Guarantor Verification

Savings and Investment 10

• Introduction
• Checking For a User’s Savings
• Saving Products
• How to Create a Savings Product
• How to Edit a Savings Product

View all 10

Managing Active and Due Loans 10

• Locating a User’s Loan
• Modifying a Loan
• Updating a Loan Status
• Recording Loan Repayment from External Sources
• How to Reverse a Loan

View all 10

Lendsqr Manual Loan Booking 1

• Adding a repayment method while booking a loan

Managing Beneficiaries 2

• Creating a Beneficiary on the Lendsqr Admin Console
• Managing Beneficiaries Details on the Lendsqr Admin Console

FAQs on Loans and Savings 52

• Can a user delete their card from the app?
• Can I disburse loans to user's bank account directly?
• Can I prequalify customers for loan?
• Can my users apply for loans outside Nigeria?
• Can a user take a loan without a card?

View all 52

Credit Life Insurance 1

• Understanding credit life insurance

FAQs on credit life insurance 0

Approval Workflow 3

• How to Create an Approval Workflow
• How to add an Approval Workflow to a loan product
• How to Edit an Approval Workflow

Introduction to Decision Models 5

• What are Decision Models?
• Understanding the Decision Model Language
• What are Oraculi Decision Model Settings?
• What are Offer Settings?
• Adding a custom scoring module to your decision model

Managing Decision Models 6

• Creating a New Model From Scratch
• Duplicating an Existing Model
• Modifying a Decision Model and its Settings
• Modifying Decision Settings
• Modifying a Decision Module

View all 6

FAQs on Decision Model 18

• How does Karma work?
• What is Oraculi?
• What is Karma?
• What is scoring?
• What is decision data?

View all 18

Managing Your Users 17

• Managing a Customer's Profile
• Locating a User’s Profile Page
• Understanding a Customer’s Profile Page
• How to View Users General Details
• How to View Users Loans

View all 17

Documents and KYC 6

• Introduction to KYC
• Approving or Declining a Customer's Document
• Viewing a User's Approved Document
• How To Use Tiers To Manage Customer KYC
• How to Set Up Social Login on your Customer Web App

View all 6

Whitelisting a User 4

• What is a Whitelist?
• Creating a Single Whitelist Entry
• Creating Multiple Whitelists Entries
• How to Update or Delete a Whitelist

Blacklisting a User 2

• What is Karma?
• How to Blacklist a Borrower

FAQs on User Management 7

• How can I deactivate a user?
• How can I activate a Customer?
• Why is the image of my user's BVN empty?
• Can my user use another country's KYC?
• Why is location required for my user?

View all 7

Managing Preferences 24

• How to Manage Your Organization Profile
• How to Edit Your Profile Details
• How to Edit Your Support Channel Details
• What are Organization Documents?
• How to Activate Required Documents

View all 24

Groups 7

• How to create a group on the admin console
• How to add a customer to a group
• How to activate a group
• Controlling Group Visibility on Pecunia
• Adding a Custom Checklist to Groups

View all 7

Notes 2

• How to add a note or comment on a customer's page
• Uploading Documents and Files When Adding a Note

Introduction to Payment Methods 5

• Payments with Direct Debit
• What are Payment Methods
• Payments with Debit Cards
• Payments with Virtual Accounts
• What are Lendsqr Global Payments?

Payments at Lendsqr 8

• How to configure Verve cards for loan repayment
• Receiving Payments with NIBSS Direct Debit
• Receiving Payments with Debit Cards
• Receiving Payments with Virtual Accounts
• Transferring Money with your Disbursement Account

View all 8

FAQs about Lendsqr Payments 35

• What is Remita direct debit?
• Can I use direct debit to pay for a loan before it is due date?
• How do I set up the number of days a user defaults in loan repayment before a guarantor is charged?
• Does using direct debit stop users from being charged from their cards?
• User’s account gets charged even after the loan is settled with a card or bank transfer.

View all 35

Direct Debit 11

• Creating a direct debit mandate
• Creating a mandate schedule
• Editing the schedule
• Locating a specific user's direct debit mandate
• How to Enable E-Mandate Direct Debit for Lenders on the Lendsqr Admin Console

View all 11

Plans and Billing 12

• How to view my current subscription plan
• Why is Lendsqr Introducing the subscription plan?
• What happens if I don’t upgrade to a subscription plan?
• What happens if I don’t renew my subscription plan after upgrading?
• Is the subscription plan charged from a different account than my prepaid service account?

View all 12

Prepaid Services 2

• What is a Service Account?
• Understanding Your Service Account

FAQs on Billing, Pricing and Services 0

Disbursement Management 7

• What is a Disbursement Account
• How to Transact with Your Disbursement Account
• Understanding your Disbursement Dashboard
• How To Withdraw From Your Disbursement Account
• Downloading Disbursement Transactions Statement

View all 7

Settlement Management 3

• What are Settlements?
• Settlement and Reconciliation
• Managing Settlements

Transactions 8

• Security Conditions for Transfer and other outbound transactions
• Understanding Transaction Statuses
• How to View Users' Transactions
• How to Trace Transaction Details
• How Lien Works

View all 8

FAQs on Disbursement, Settlement and Transactions 5

• What is the Difference between Settlement and Disbursement Account?
• How can a lender view their settlement account?
• What is the difference between disbursement and service balances?
• Why are users not able to withdraw?
• How do I fund my disbursement account?

Fees Management 1

• How to set up fees for your customers

Working with Reports on Lendsqr's Admin Console 3

• Understanding Loan Reports
• Viewing a Report on the Lendsqr Admin Console
• Understanding Savings and Transactions Reports

Security for lender admins 0

Security for customers and borrowers 6

• Introduction to Audit Logs on the Lendsqr Admin Console
• Monitoring Admin Activities
• Monitoring Customers and User's activities
• How To Allow Only Users From Specific Locations On Your Platform
• Masking/Unmasking Virtual Accounts

View all 6

Data and Data Dictionary 2

• Is my data safe with Lendsqr?
• How can I export my data?

Loan repayments 2

• Improve your loan repayments with these common sense tactics
• Reminding borrowers of outstanding loans

Loan Requests Reviews and Approval 0

Customer Supports 0

Chargebacks 0

Fraud and Suspicious Activities Monitoring 0

Top 10 reasons the system auto-decline loans 1

• Top 10 reasons the system auto-decline loans

How the Web App works 1

• How the web app works

Mybankstatement (MBS) 2

• How to Generate Your Bank Statement via MyBankStatement (MBS)
• List of banks supported by Mybankstatement (MBS)

FAQs for General Inquiry 26

• Who is a lender?
• Who is a borrower?
• Can I be a lender?
• How much does Lendsqr charge for services?
• How do I change the logo on my web app?

View all 26

FAQs on Adjutor API Services 12

• Can I integrate my loan services into Lendsqr?
• Does Lendsqr offer API services?
• Can API users delete their accounts?
• Creating an App on Adjutor and Retrieving API Keys
• Evaluate customer creditworthiness using Adjutor’s Oraculi Borrower Scoring.

View all 12

Manual Loan Booking 6

• How to Create a New Customer Before Booking a Loan Request
• How to Book a Loan Manually For a Customer
• Introduction to Manual Loan Booking
• Activating a user after manual creation
• How to book loans with custom form questions in Lendsqr

View all 6

External Loan Invites 1

• How to use external loan Invites

Magic Links 1

• How to use Magic links for loan products

2025 1

• Changelog

2024 1

• Changelog

Managing a configurable service 3

• Introduction to Lendsqr's configurable service
• Approving and declining a service request
• Creating a Configurable Service in the Admin Console

Getting started with USSD 1

• USSD as a channel for nano loans