Remita

Why am I seeing a higher amount on my mandate form?
This is the amount set by the lender to account for any charge the borrower might incur for defaulting or late payment. The loan amount multiple to be set o...
Tue, 16 Aug, 2022 at 9:43 PM
What is a loan amount multiple?
This is the amount set by the lender to account for any charge the borrower might incur for defaulting or late payment. This amount is usually multiple of t...
Tue, 16 Aug, 2022 at 9:43 PM
Can a borrower re-use a mandate?
Yes, a borrower can re-use a mandate by selecting the already existing mandate while applying for a new loan.
Tue, 16 Aug, 2022 at 9:44 PM
Can a guarantor re-use a mandate?
No, a guarantor can not re-use a mandate as each loan is tied to a unique guarantor mandate.
Tue, 16 Aug, 2022 at 9:44 PM
How long do mandates last?
An active mandate can last for as long as the user specifies or configured by the lender.
Tue, 16 Aug, 2022 at 9:45 PM
When do you stop attempting to charge a user for a loan attached to a mandate?
We keep trying to charge the user’s account for as long as the mandate is active or the loan is repaid; whichever comes first.
Tue, 16 Aug, 2022 at 9:45 PM
How many times does Remita attempt to charge a user in a day?
Remita attempts to charge a user’s bank account via the debit instruction three to four times a day.
Tue, 16 Aug, 2022 at 9:45 PM
Do I have to visit my bank to activate my mandate?
Mandates can be activated based on the setup of the bank. Some banks will permit a user to send their signed mandate to their account managers via email for...
Tue, 16 Aug, 2022 at 9:45 PM
How many times can a mandate be used?
A mandate can be used many times as far as it is still active.
Tue, 16 Aug, 2022 at 9:46 PM
Can a user use a mandate having a lower amount for a loan with a higher amount?
No, users can only take a loan that falls within the range of the mandate they wish to use. If a user would like to take a higher amount of loan, they will ...
Tue, 16 Aug, 2022 at 9:46 PM